AI receptionist — done for you
AI Receptionist that answers every call for you
Ovox builds and runs your AI receptionist end-to-end. No scripts to write, no workflows to configure, and no dashboards to babysit. We design it with you, then it just answers, qualifies, and books — 24/7.
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Done-for-you setup in days
We map your call flows, build the AI playbook, and integrate with your tools so you do not have to touch any config.
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Sounds like a trained human receptionist
Natural, low-latency voice that greets callers by name, understands context, and follows your policies.
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24/7 coverage with no extra hiring
Capture every lead after hours, during lunch, and when your team is busy, without adding headcount.
No DIY configuration. Our team sets up and maintains your AI receptionist for you.
How the Ovox AI receptionist works
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We interview you about your business
Services, pricing, qualification rules, emergencies, and how you want calls handled.
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We build the AI call playbook and integrations
Our team sets up the workflows, voice, and integrations with your calendar, CRM, or ticketing tools.
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We launch and continuously improve it
You forward your number, and your AI receptionist goes live. We monitor calls and tweak prompts so performance keeps getting better.
Most customers are live in under a week, with no internal engineering work required.
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business phone line, holds natural conversations with callers, and follows your rules to qualify, route, and schedule them. It is like having a trained front desk receptionist in the cloud who never sleeps, forgets details, or sends callers to voicemail.
With Ovox, your AI receptionist is not a generic bot. We tune it to your specific business: your services, your intake questions, your tone of voice, and your escalation rules for urgent calls.
For new leads
- Answers every call within seconds with a professional greeting.
- Asks qualification questions you define and captures all details.
- Books meetings or transfers hot leads to the right person on your team.
For existing customers
- Recognises returning callers and pulls context from previous conversations.
- Routes urgent issues to on-call staff and takes messages for routine requests.
- Sends structured notes and summaries into your tools so your team is always in the loop.
Run a lean team or owner-operated company? See how we tailor this specifically as an AI receptionist for small businesses so you never miss a high-intent call.
Stop wrestling with DIY AI receptionist tools
Many AI receptionist platforms hand you a dashboard and expect you to design complex call flows, prompts, and integrations on your own. That is fine if you have spare time, a technical team, and patience for trial and error.
Ovox is different. We act as your deployment team. You tell us how calls should feel and what outcomes you want. We handle the call logic, edge cases, and ongoing optimisation — so you get the benefits of an AI receptionist without ever touching a workflow builder.
DIY AI receptionist
- Hours spent learning a new tool and configuring call flows.
- Risk of awkward conversations when prompts are not tuned correctly.
- Integrations that break when APIs or tools change.
Ovox done-for-you AI receptionist
- Strategy, copy, and workflows designed by our experts for your business.
- Regular reviews of call transcripts with updates pushed automatically.
- Clear reporting so you can see how many calls, leads, and bookings your AI receptionist creates.
Built for real-world businesses that cannot afford missed calls
Whether you run a busy home services company, a law firm, or a healthcare practice, your phone is still one of your highest-intent channels. Our AI receptionist is tuned for industries where every missed call hurts.
Home services
Capture urgent plumbing, HVAC, and electrical calls, ask the right triage questions, and book jobs directly into your calendar.
Law firms
Qualify potential clients by practice area, conflict check, and urgency, then schedule consultations for your team.
Clinics & wellness
Answer appointment requests, reschedules, and basic questions, freeing staff to focus on patient care.
Professional services
For agencies, accountants, and consultants who need every inbound lead to reach the right person quickly.
Field & on-call teams
When your team is on-site or on the road, the AI receptionist keeps answering, routing, and documenting calls.
And more…
If phone calls matter to your business, we can design an AI receptionist that fits your workflows and tools.
Hear your AI receptionist in action
Enter your website, and Ovox will spin up a live AI receptionist demo that talks about your services and answers calls like a member of your team.
AI receptionist FAQs
How do I build an AI receptionist without doing everything myself?
Technically you could stitch together phone providers, speech recognition, and large language models, then design prompts and call flows. Most businesses do not have time for that. With Ovox, you simply explain how you want calls handled. Our team builds, tests, and maintains the AI receptionist for you and keeps improving it based on real calls.
What does the setup process look like with Ovox?
We start with a short onboarding session to understand your services, pricing, qualifying questions, and escalation rules. Then we configure your AI receptionist, integrate your tools, and run internal test calls. Once you approve, you forward your existing number or use a new number provided by us. From that point, the AI receptionist handles calls automatically while we monitor quality.
Will callers know they are speaking with AI?
You choose how transparent you want to be. Many customers introduce the AI receptionist as a virtual assistant for the business, while others let it simply act as the main receptionist. In either case, the goal is a smooth, human-sounding experience that feels helpful and respectful to callers.
What if the AI receptionist gets stuck on a call?
We define clear guardrails and escalation rules up front. If a caller has a complex or sensitive situation, the AI receptionist can transfer the call to a human, take a detailed message, or trigger an on-call escalation. You stay in control of how these edge cases are handled.
Ready to get your AI receptionist live without lifting a finger?
Share your website and call goals, and our team will design a done-for-you AI receptionist that feels like a member of your staff.